Shipments and payment methods?
We dispatch all orders in plain packaging making no reference to our organisation or what is inside , all packages are sent with maximum discretion and packaged very securely. We send them in small & big sealed boxes depending on your order size.
Is a signature required for the shipping?
Yes. Most orders are sent sign for so we both can track your order online. We can also send non sign for if you request this method , please add any special delivery requirements in the order form.
How long is the delivery?
We aim to dispatch all orders with in 24 hours after payment is received. α Alpharoids has special volume rates with DHL, DPD, UPS, GLS that will allow you to receive your product as soon as tomorrow at some of the lowest rates available. Please allow 2-5 working days for All EU and UK orders to arrive and 4 -10 Working days for world wide deliveries.
What countries do we ship to?
We ship worldwide. Most packages will be delivered worldwide within 7-10 business days not withstanding customs delays.. But some countries that are becoming harder to clear customs we reserve the right to decline shipping there. For more information or questions please contact a support specialist by email, or the phone number in the contact us section.
Custom fees, taxes, and flat rate?
Taxes and custom charges are the responsibility of the customer and are not included in the shipping cost. These fees will be collected directly from your local agency. We cannot estimate or calculate potential duties and they will vary depending on your country. Flat rate is the fixed shipping cost worldwide.